FlowHawk

If you're trying to add a teammate but can't find them in the list, there are a few things to check.

🧩 Can’t add a user to a room or case? Try these steps

If the app feels slow, on web or mobile, it’s often due to internet speed. Use this guide to test your connection and improve performance.

🛠️ Diagnosing slow app performance (web + mobile)

Stay in the loop! Turn on push notifications so you never miss important alerts or messages from OmniLife.

🔔 Enable browser notifications in Chrome

Get real-time alerts from OmniLife! Follow this guide to allow push notifications in Firefox and ensure you're always up to date.

🔔 Enable browser notifications in Firefox

Make sure you never miss an important alert or message-turn on push notifications in Edge for real-time updates from OmniLife.

🔔 Enable browser notifications in Microsoft Edge

If you receive an error message when attempting to take a photo in the OmniLife mobile app, it's likely due to camera permissions.

📸 Error when taking a photo in the mobile app

If you're not getting push notifications in the web version of OmniLife, it may be related to either your browser or your app settings.

🔔 Fix notification issues (web)

If you’re logged in but not receiving alerts from your team, try these quick troubleshooting steps

🔔 Fix notification issues (mobile)

If you’re having trouble saving updates to a workflow in the Workflow Builder, here are a few quick steps to identify and resolve the issue.

🧰 Unable to save a workflow

Quick solutions and helpful tips to resolve common issues

Troubleshooting

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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