All Collections
FAQs
Frequently asked questions
I am not receiving notifications
How do I change or reset my password?
How do I tell what version of the app I have?
How Do I Delete Case Follower Group Rooms?
What is the difference between a case follower room and a general message room?
Why Can't I delete a Follower Room?
The case is closed, but I am still seeing a message room or case. Why?
Mute and change notification sounds for a specific room?
How do I resend a notification?
Adding a photo, video or pdf?
I am not able to join an organization
How do I create an account?
How do I tell if I am a premium user?
I am not receiving notifications on web app (browser)
I am not able to see or join Teams
Help Article - App Auto Updates - IPHONE
How To - Update Case Preferences for Default Follower Groups
How to - Turn on Email Notifications - Web
How to - Turn on Email Notifications - Mobile
Admin Portal How To - Invite New Users