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🗑️ Why can't I delete a follower room?

If you're trying to delete a follower room and not seeing the option, here's why

Updated over a month ago

Follower rooms are tied to follower groups

You can't delete a follower room directly. Instead, you need to delete the follower group associated with that room. To do this:

  1. Go to the case.

  2. Select Permissions.

  3. Find the follower group you want to remove.

  4. Tap Delete group.

Deleting the group will automatically remove the related follower room.

You must be a case admin

Only case admins have permission to delete follower groups (and therefore, follower rooms).

If you’re a follower or guest user, this option won’t be available.

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