🛠 Platform roles & access
Administrator Portal
Web-based portal where administrative staff can upload or approve registrations, view case summaries, and download full case PDFs.
Org Manager
User with administrative access across all workflow cases and rooms for their organization.
Case Administrator
User with full access to a case, including read and edit permissions, as well as the ability to manage tasks, rooms, and participants.
Case Followers
Users added to a case who can view limited information and receive updates on select tasks or events, but cannot edit case details.
User
Anyone with login credentials to access the FlowHawk™ platform.
👥 Groups & participation
Members
Users grouped under a specific organization in FlowHawk™.
Team
A group of users bundled together for quick addition to cases or rooms.
🧩 Platform components
Case Rooms
Private chat rooms linked to a case, focused on specific areas of the workflow (e.g., OR, labs). These rooms allow real-time communication and alerts as tasks are completed.
Cases
A structured digital case form, used to enter transplant details, invite users, and track case progress with real-time updates.
Tasks
Workflow steps in a case that can include deadlines or trigger alerts.
Sub Tasks
Secondary tasks that fall under a larger, parent task in the workflow.
🔔 Notifications & communication
Notification
An alert triggered by a case event, new message, room update, or user action (e.g., being added to a room).
📲 Platforms
Mobile App
The iOS or Android version of FlowHawk™, optimized for real-time use in clinical environments.
Desktop/Web
The browser-based version of FlowHawk™, typically used by administrative staff or users who prefer a larger screen interface.
📄 File & data tools
Import PDF Reader
A feature that lets users upload PDF files and automatically populate case fields. Requires setup with your Account Manager.