Step 1: Check device notification settings
📱 iOS (iPhone)
Open your phone's Settings → Apps
Scroll to OmniLife
Tap Notifications
Ensure Allow Notifications is turned on
🤖 Android
Open the Settings app.
Tap Apps or Apps & notifications.
Select OmniLife from the app list.
Tap Notifications.
Ensure notifications are toggled ON
Note for Android users: It is important to note that if you force quit the app on Android, you will not receive notifications. This is a common behavior for all Android apps, to ensure you receive notifications, make sure to keep the app running in the background.
Step 2: Check “Do Not Disturb” in the app
Open the OmniLife app
Tap More → Settings
Tap Do Not Disturb
Make sure it says Disabled
Step 3: Check if a specific room is muted
Go to your rooms and look for a crossed-out bell icon next to the room name
Tap the info icon (i) in the upper right
Make sure Mute room is toggled off
