Important: You must have Admin access to the case before you can join any rooms. If you are not an Admin, you will not be able to join rooms on your own. An existing Admin must manually add you to any room you need access to.
Follow the steps below to join or leave a Case Room on the mobile app.
Open the mobile app.
Go to Cases.
Tap the case you are working on.
Tap Permissions.
You will see a list of Follower Groups/Rooms.
To join or leave a room, swipe left on the room name.
Choose Join or Leave from the options that appear.
