➕ Add someone from your organization
Open the room
Click the ⓘ Info icon in the top right
Select Add People
Search for the user and click + to add them
Click + Add People under the list to confirm your selections
🌐 Add someone from outside your organization
Open the room
Click the ⓘ Info icon in the top right
Select Add People
Click the +person icon and enter their email or phone number when prompted
They’ll receive an invite and must accept it before being added to the room
📁 If the user is not appearing
Make sure the user has been approved as a member of your organization:
Go to admin.omnilife.io/portal
Click Users > Approved Members and search for the user
If they aren’t listed, go to Users > Pending Members
Find the user and click Approve
Once approved, try adding them again.
🔒 Note: Only users with the Organization Manager permission can access the Users section in the Admin Portal.
➖ Remove users from a standard room
Open the room
Click the ⓘ Info icon
Scroll to the list of active members
Click the X next to the user's name to remove them from the room
Users will immediately lose access and will not be notified automatically.