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๐Ÿ”” How to enable notifications

Stay updated on case activity and communications by enabling notifications

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Written by Brynn Timm
Updated yesterday

โœ… Step-by-step: turn on notifications

  1. Tap the three horizontal dots (โ‹ฏ) to open the More menu.

  2. Tap My profile.

  3. Scroll to the Notifications section.

  4. Toggle the switches to enable:

    • Email notifications

    • SMS notifications (๐Ÿ“ฑDonโ€™t forget to add your phone number!)

    • New Admin Notifications


๐Ÿ“ฉ Email reminders

  • Make sure emails from aren't going to your spam or junk folder.


๐Ÿ”Š Sound settings

  • iOS users:
    Go to More > Settings > Notification sounds to pick a custom tone for alerts.

  • Android users:
    Notification sounds are controlled through your deviceโ€™s settings.


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