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🔔 How to enable notifications

Stay updated on case activity and communications by enabling notifications

Updated over 3 months ago

✅ Step-by-step: turn on notifications

  1. Tap the three horizontal dots (⋯) to open the More menu.

  2. Tap My profile.

  3. Scroll to the Notifications section.

  4. Toggle the switches to enable:

    • Email notifications

    • SMS notifications (📱Don’t forget to add your phone number!)

    • New Admin Notifications


📩 Email reminders

  • Make sure emails from aren't going to your spam or junk folder.


🔊 Sound settings

  • iOS users:
    Go to More > Settings > Notification sounds to pick a custom tone for alerts.

  • Android users:
    Notification sounds are controlled through your device’s settings.

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