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πŸ”” How to enable notifications

Stay updated on case activity and communications by enabling notifications

Updated over a week ago

βœ… Step-by-step: turn on notifications

  1. Tap the three horizontal dots (β‹―) to open the More menu.

  2. Tap My profile.

  3. Scroll to the Notifications section.

  4. Toggle the switches to enable:

    • Email notifications

    • SMS notifications (πŸ“±Don’t forget to add your phone number!)

    • New Admin Notifications


πŸ“© Email reminders

  • Make sure emails from aren't going to your spam or junk folder.


πŸ”Š Sound settings

  • iOS users:
    Go to More > Settings > Notification sounds to pick a custom tone for alerts.

  • Android users:
    Notification sounds are controlled through your device’s settings.

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