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I am not able to see or join Teams
I am not able to see or join Teams
Eric Pahl avatar
Written by Eric Pahl
Updated over 8 months ago

If you are unable to view or join Teams that your organization has created it is likely because you do not have permission to view that organization's teams. Reason for not having those permissions could be:

  1. You are a guest user, meaning you are from a different organization or have an email that is not approved as an organization email

  2. You have not been approved by your organization admin as an approved member of the organization

  3. You have not yet requested access to join an organization

To know whether or not you have been successfully added or approved to join an organization, check your profile by going to:

  1. "More"

  2. "My Profile"

  3. Scroll down for "organization"

If your organization is blank, you have not yet requested access and do not belong to an organization.

If the organization name has a red "!" icon next to the name, that means that you have not yet been approved to join that organization by the organization manager or admin.

To get approved, reach out to the organization manager or administrator and ask to be approved.

Note: If your organization is not a premium customer of OmniLife, you may still have access and permission issues. For more information about "guest users" please see article: "What permissions do guest users have?"

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